Terms of Use

1. What This Service Does

Knest lets you create and deploy AI-powered chatbots that answer questions based on your own content. You provide URLs or upload documents to your knowledge base, and we help you embed a chatbot on your website.

2. Your Account

• You need an account to use Knest.
• Keep your login credentials secure.
• You're responsible for all activity under your account.

3. Your Content

• You own the content you upload or link to.
• By adding content, you give us permission to process it for the chatbot.
• Don't add content you don't have the right to use.
• We may remove content that violates these terms.

4. Chatbot Usage

• AI-generated responses may not always be accurate.
• You're responsible for the chatbot you deploy.
• Don't use the chatbot for illegal, harmful, or misleading purposes.

5. Pricing & Payment

• Prices are listed on our website and may change.
• Subscriptions renew automatically unless cancelled.
• No refunds for partial months.

6. What You Can't Do

• Reverse engineer or copy the service
• Use it for spam, phishing, or fraud
• Overload our systems
• Resell access without permission

7. Account Termination

We may suspend or terminate your account if you:

• Violate these terms
• Use the service in a way that harms others
• Don't pay your fees

8. Limitation of Liability

• Knest is provided "as is" without warranties.
• We're not liable for damages caused by your use of the service or your chatbot's responses.
• Our liability is limited to the amount you've paid us in the last month.

9. Changes to These Terms

We may update these terms. We'll notify you of significant changes. Continued use means you accept the new terms.

10. Privacy

See our Privacy Policy for how we handle your data.

11. Governing Law

These terms are governed by the laws of the State of Delaware, USA.

12. Contact

Questions? Contact us at human@useknest.com.